Services
I’ve never had a facial before. Which service should I book?
If you are a new client, please select the New Client 50-minute customized treatment. It includes an in person consult as well as a skin analysis with full product recommendations.
would love advice on which Rhonda Allison products I should use. Do you offer virtual Consultations?
Yes! The cost is $50 and they are now done only by email. If you’d like to inquire about one please email contact@morganicoleskincare.com with your full name, phone number, and shipping address and we will send you instructions from there.
How long before a facial should I discontinue using prescription topicals?
7 full days. If you have a question regarding this, please email in adequate advance notice as your appointment may need to be rescheduled depending on the topical/Accutane. Email: contact@morganicoleskincare.com
Can I workout after my facial?
It is recommended that you workout prior to your facial
Can I get a peel if I’ve never had a facial or skin treatment before?
No. If you are interested in a peel you'll want to come in for a consult or a facial treatment first.
What is your cancellation policy?
You must cancel or reschedule at least 24 hours in advance to avoid being charged a fee. More details can be found on the “Policies Tab”
Online Ordering
Can I order products online?
Monday evening by midnight.
What day do you typically ship products out?
Fridays.
WHY DOES IT SOMETIMES TAKE 7-10 BUSINESS DAYS TO SHIP?
Because I am a small business it is crucial to not keep too much extra inventory. We try to keep popular items in stock at all times but we order every Tuesday and orders go out by that Friday. You will be notified of any delays.
Can I order products online and pick them up instead of shipping? What is the best way to reach you?
**PICK UP IS NOT AVAILABLE AT THIS TIME. Please order through the online store!
Misc
Can I bring a friend or family member with me to my appointment?
No. I work out of a tiny room and there is only space for me and my client. You can read the full list of policies under the “Policies Tab”
Can i drop my minor off for a service?
You must be at least 15 or you will need to be accompanied by an adult.
How do I operate the products twist top?
Please view the link below for a video instruction / how to use for the Rhonda Allison twist up packaging functions.
If you are still having trouble after viewing the video below please email info@morganicoleskincare.com with your name, shipping address, email address and product you are having trouble with and we'll send out a replacement free of charge.
Tips & To Do's
Morgan’s Skincare Tips:
Following your facial treatment, you should:
Following your facial treatment, you should:
1) Keep your skincare by your sink. Take a shower or bath – wash your hair & body – get out and do your PM regimen at the sink last. This eliminates hair product being absorbed by the skin and causing congestion
2) Use cool – cold temp water when cleansing the skin
3) Use gentle pressure when cleansing and treating skin
4) Use circular motions when cleansing the skin and be sure to get the cracks of the nose and other areas that may otherwise be missed
5) Wash skin for 2-3 minutes. Adding a tiny bit of water as needed. Less water, less dilution
Following your facial treatment, you should:
Following your facial treatment, you should:
Following your facial treatment, you should:
1) Sleep on a clean pillow case
2) If facial was early in day, do your PM regimen as advised
3) Keep hands clean and avoid touching your face
4) Avoid makeup
5) Avoid sun exposure – direct & indirect
6) Avoid steam rooms & saunas
7) Avoid swimming pool for 24 hours
8) Wear SPF daily
9) Avoid harsh scrubs or exfoliants of any kind for a week
Skincare Methods:
Following your facial treatment, you should:
Skincare Methods:
1) Remove ALL makeup with Simple Brand Makeup Remover wipes (use two if needed) or for a cleansing removal, use Rhonda Allison’s Makeup Remover
2) Use Cleanser
3) “Lotions” aka toner – unless it's a spray toner you should apply it to a cotton pad and wipe skin with it. This doesn’t need to be removed before moving on to the next step.
4) Serums – one to two pumps. Push and press into skin
5) *optional* if you have a jade roller, now would be a great time to use it.
6) Use Moisturizer
7) Eye & Lip Serums *stop here at night*
8) *If daytime, apply SPF last.*
9) Your morning skincare routine is meant to prep your skin for the day. The best makeup primer you could use, is your skincare products. I personally
10) LOVE Drops of Essence Hydration Drops for a very dewey & glowy look; with or without makeup.